1. Who we are
This policy explains how information is handled in connection with the APEXORO website at apexorodirect.com. The website is operated by 深圳市天亚跨境科技有限公司.
Registered address: 深圳市宝安区沙井街道壆岗社区园林新村十一巷7号103
For privacy enquiries, email ape19902025@163.com.
2. Browsing this website
This is an informational brand website. You can browse without creating an account. We do not offer registration, checkout, payments, newsletter sign-up or a contact submission form on this website.
3. Hosting and technical information
The website uses Cloudflare Pages for hosting and content delivery. When you visit, Cloudflare may process technical request information, such as your IP address, requested URL, request time, browser information and traffic or security data, to deliver pages, maintain availability and protect the service.
Cloudflare's service-level processing is separate from visitor analytics installed by us. For information about Cloudflare's practices, see the Cloudflare Privacy Policy.
4. Cookies and analytics
The website application does not set cookies or use browser storage to track you. We do not install visitor analytics, advertising pixels or third-party embedded content. We use system fonts and serve product images from this website.
Cloudflare may use cookies for security or traffic management depending on the features applied to a request. This does not mean that every visit sets a cookie. See Cloudflare's cookie information for details. Your browser settings let you control cookies; blocking security cookies may affect access when a security check is required.
5. Information you send by email
If you choose to email us, we receive your email address and any name, message content or attachments you send. We use that information to respond to your enquiry, handle related follow-up and address a request or issue you raise. We do not use enquiry emails to enrol you in a newsletter or advertising audience.
The email link opens your email application. Messages are handled through your email provider and the email service for our published 163.com mailbox; they are not submitted through a website form. Please send only information relevant to your enquiry and avoid unnecessary sensitive personal or health information.
6. Access, service providers and processing locations
Information needed to operate the website or handle correspondence may be processed by the people handling enquiries for our company and by hosting, network and email service providers. Information may also need to be disclosed when required by applicable law or to address a legal claim.
Our company operates in China. Cloudflare provides services through a global network, and hosting and email services may process information in other countries where they operate. Applicable privacy rules can differ between locations.
7. How long information is kept
Our retention policy is to keep correspondence only for as long as reasonably necessary to respond to an enquiry, handle related follow-up or disputes, and meet applicable legal obligations. When an enquiry and its follow-up are resolved, we review whether the information is still needed. Information under our control that is no longer needed is deleted.
The appropriate period depends on the nature of the enquiry, any unresolved issue and applicable record-keeping requirements. Technical logs and backup copies held by hosting or email providers may be retained according to their service terms and applicable obligations. We do not promise a fixed retention period or immediate deletion for records outside our control.
8. Your choices and privacy requests
You can choose whether to email us and what information to include. Depending on the laws that apply, you may have rights to request access, correction or deletion of your personal information, or to object to or restrict certain processing. You may also have a right to contact the relevant data protection authority.
Send privacy requests to ape19902025@163.com. We may need proportionate information to verify your identity and locate the relevant correspondence. We will handle requests according to applicable law, including any relevant exceptions or retention obligations.
9. Changes to this policy
We will update this page when our practices change and revise the effective date as appropriate. This policy describes the website and email contact arrangements set out above.